TERMS & CONDITIONS: Events and Workshops purchased through the Amanda Viviers Website
ABN: 22 047 739 455
Last updated: 25 November 2025
These Terms and Conditions (“Terms”) govern your participation in the Retreat, your use of this website, and any services, content, or materials provided by Amanda Viviers (“We”, “Us”, “Our”). By purchasing a ticket, attending the retreat, using this site, or accessing our services in any way, you agree to be bound by these Terms. If you disagree, please do not proceed.
- Eligibility
You must be 18 years or older and legally capable of entering into binding agreements. By
registering for the Retreat, you confirm that all information provided by you is accurate and
not on behalf of another person. - Nature of Services
Amanda Viviers and sundry deliver personal development retreats, teachings, workshops and related
content designed to support personal growth, wellbeing, and self-reflection.
Our content is not psychological, medical, psychiatric, or crisis health care, nor is it a
replacement for these services. If you become distressed or unwell at any point before or
during the Retreat, you agree to seek appropriate professional assistance. - Personal Information & Privacy
To register, we may collect personal information such as your name, contact details, and
payment information.
You agree:
*that the information provided is accurate;
*that you are responsible for maintaining the confidentiality of any login details or
passwords;
*that you will not use the site to collect information about another person; that you may opt out of communications at any time. - Intellectual Property
All materials, teachings, written content, exercises, recordings, retreat content, branding,
logos, and concepts delivered by Change Your Story, including the “Change Your Story”
brand, are protected intellectual property.
You agree not to copy, reproduce, distribute, teach, host, or integrate any part of our
content, exercises, materials, or retreat processes in your own work, programs, events, or
retreats without express written consent from Us.
This includes attempting to run retreats using similar content, themes, structures, or exercises
learned through our programs. - Behaviour & House Rules
To maintain a safe, respectful environment, all participants must agree to:
*refrain from disruptive behaviour, harassment, or aggression;
*follow venue rules, including noise restrictions, smoking rules, pet rules, and safety
guidelines;
*respect the space, property, and other participants;
*Take full responsibility for personal belongings (we are not liable for loss, theft, or
damage).
Any participant who breaches these conditions may be asked to leave without a refund.
Damage to property (including stains, burns, breakage, or misuse) may incur a replacement or
repair fee. - Health, Safety & Responsibility
You acknowledge:
*You participate voluntarily and at your own risk.
*You are responsible for your own physical, emotional, and mental wellbeing before,
during, and after the retreat.
*We are not liable for injuries, accidents, emotional distress, medical conditions,
allergic reactions, or loss occurring on or off retreat premises.
We are not responsible for any incidents occurring during off-site activities, free time,
excursions, or personal travel arrangements.
It is strongly recommended that you take out comprehensive travel insurance covering,
especially if travelling interstate or overseas:
*cancellations due to illness, etc.
*medical care
*injury
*lost belongings
*accommodation disruptions
*changes due to weather, illness, or unexpected events
- Payments
*Payment must be made as instructed on your invoice or booking page.
*Accepted payment methods: Bank Transfer (Australia), Visa, Mastercard (credit card
fees may apply).
*Deposits are considered part payment toward your total booking cost.
*No booking is confirmed until payment is received. Failure to pay by the due date may result in cancellation and forfeiture of monies paid. - All prices are listed in AUD unless otherwise stated.
- Participant Cancellations
All cancellations must be made in writing via email. A cancellation is not considered active
until you receive written confirmation from Us.
8.1 Cancellations made more than 6 weeks before the first day of the retreat:
*100% refund, minus a $50 administration fee.
8.2 Cancellations made less than 6 weeks before the retreat:
* All payments are non-refundable.
*You may transfer your place to another person not already registered (up to 24 hours
before Day 1), subject to a $50 administration fee.
8.3 No refund will be issued for:
*no-shows
*arriving late
*leaving early
*missing retreat sessions
*change of mind
*personal emergency
*illness or injury
*dissatisfaction with any part of the experience
- Retreat Cancellation / Postponement by Us
If the retreat is cancelled or postponed due to circumstances outside our control (e.g., venue
issues, facilitator illness, natural disaster, government restrictions):
*You will receive a full refund of retreat fees paid to Us.
*We are not responsible for travel, flights, or other personal expenses.
*Insurance is strongly recommended to cover these.
If extreme weather is declared by an official authority and we are required to cancel, full
retreat fees will be refunded. No other compensation will be provided. - Third-Party Services & Venue Liability
We are not liable for the actions, errors, or omissions of:
*accommodation providers
*transport companies
*spa services
*tour operators
*drivers
*or any third-party vendor associated with your trip
Any legal or refund claims must be directed toward the relevant provider. - Travel Documents & Details (if applicable)
Where travel or accommodation is included:
*It is your responsibility to ensure all names, dates, and details are correct.
*Travel documents must match your official ID. - Insurance is recommended for all overseas retreats and is at the participants own costs.
- Travel documents are typically non-refundable and may incur fees for name or date
changes. - Force Majeure
We are not liable for events beyond our reasonable control, including but not limited to:
*extreme weather
*natural disasters
*pandemics
*government restrictions - Illness of facilitators
*transport shutdowns
*venue damage
*political unrest
Where these events occur, refunds are provided only as outlined in Section 9. - Limitation of Liability
To the maximum extent permitted by Australian law:
*We do not accept liability for personal injury, illness, property damage, loss, or
expenses arising during or after the retreat.
*Any liability that cannot be excluded is limited to the value of your retreat booking. - Acknowledgment & Acceptance
By checking the “I Agree” box at checkout, you confirm that:
*you have read and understood these Terms;
*you agree to be bound by them;
*you participate voluntarily and at your own risk;
*you take full responsibility for your own wellbeing;
*you release Change Your Story and its facilitators from liability for all foreseeable
and unforeseeable circumstances arising from the retreat or your participation. - Contact
For cancellations, questions, or concerns Email: info@amandaviviers.com
